Free shipping to Portugal

Customer support

Privacy & Cookies Policy

Privacy

J.A.M. Fernandes & Filhos Lda. with the VAT PT502627565, based in Rua D. Afonso Henriques, nº 1102, 4800-866S.Torcato – Guimarães – Portugal, is responsible for the processing of your personal data.

During the purchase process, J.A.M. Fernandes & Filhos Lda., asks for only the necessary personal data, for the purpose of billing and delivery of orders. We assume a commitment to privacy and security in the treatment of each customer’s personal data. The information you provide to us is only intended to provide you with a service more suited to your characteristics and needs. As such, and for the purpose of delivering orders, we inform that your contact details and address will be transmitted to the transport companies and service providers contracted by J.A.M. Fernandes & Filhos Lda. with the sole purpose of performing the services contracted by its customers.

 

Period of retention of your personal data

J.A.M. Fernandes & Filhos Lda., will keep your personal data for the period necessary to fulfill the legal obligations related to the services we provide you.

 

Rights of the holder of personal data

At any time, the holder has the right to access his personal data, as well as, within the limits of the Regulation nº 2016/679, to change them, oppose the respective treatment, withdraw consent and exercise the other rights provided for by law, except when the processing of data is to face compliance with legal obligations.

If you withdraw consent, this does not compromise the lawfulness of the treatment carried out until that date.

To exercise your rights you can send an email to rgpd@jamfernandes.com or send your order by post to the following address:

 

J.A.M. Fernandes & Filhos Lda.
Rua D. Afonso Henriques, nº 1102
4800-866S.Torcato – Guimarães
Portugal

 

In your order, you will have to specify in detail your personal identification, indicating your full name and the email address used to buy or create an account, and the right(s) you are exercising.

In case of violation of your personal data, you have the right to be notified, under the terms provided for in the Regulation nº 2016/679.

The exercise of these rights is free, unless you make unjustified or excessive requests. In this case, we are entitled to charge you a reasonable fee based on administrative costs.

Cookies

This website uses cookies, both per session and permanent, in order to allow the website to function correctly, collect traffic information or store user actions and preferences.


What are cookies?

Cookies are small text files sent to your computer or mobile device when you visit websites. Cookies help websites to store and retrieve information about their browsing habits in order to personalize navigation according to their preferences


How to control cookies?

If you prefer not to allow cookies, you have the possibility to disable them in the internet browser you use, however, you should take into account that you can prevent some web pages from being displayed correctly.


How do we use cookies?

This website uses different types of cookies:

  • Technical cookies
    They are strictly necessary for the execution of the website.
  • Functional cookies
    They are necessary to provide the services requested by users on the website.
  • Analytical cookies
    They allow us to see how visitors move around the website and record what they see and what their interests are. In this way, they help to improve the service we offer to the customer, ensuring that our users are finding the information they are looking for.
  • Social cookies
    They allow us to provide functionalities related to social networks (Facebook, Google and Instagram), which enable and control the interaction with Social Widgets on the website.
  • Affiliate Cookies
    They allow us to control visits to our affiliated websites.
  • Advertising cookies
    They collect information about your preferences and choices on the website. They are directed to advertising networks, which then use them to show you personalized advertising on other websites.
  • Identification cookies
    They allow us to identify the visitors and make the corresponding correspondence with the personal data contained in our files, in order to be able to send personal and relevant communications. ”